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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Daniel

June 11, 2025

5  out of  5
rating by Daniel
"Smooth transaction w/ bre"
We responded:
"Daniel, we really appreciate you taking the time to leave our office a 5-star review! We are here to help with all your auto, home, and life insurance needs. - Kyle Barone State Farm (valpoinsurance.com)"
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Brian

June 11, 2025

5  out of  5
rating by Brian
"Amazing team!! Once my Info went in, Bree called, we got everything figured out, she was super helpful with all my questions and super nice to speak to and $120 cheaper than previous company!!!! Definitely recommended to anyone!!!"
We responded:
"Brian, thank you so much for your wonderful review! We’re thrilled to hear that Bree was able to assist you effectively and make the process smooth for you. Our team strives to provide exceptional service, and it’s rewarding to know that we were able to exceed your expectations while also saving you money! Your recommendation means the world to us, and we truly appreciate you taking the time to share your experience. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. - Kyle Barone State Farm (valpoinsurance.com)"
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joyce moore

June 11, 2025

5  out of  5
rating by joyce moore
"Couldn't ask for a better office with awesome CS.😏"
We responded:
"Joyce, thank you so much for your kind words! We’re thrilled to hear that you had such a positive experience with our team. Providing excellent customer service is our top priority, and it's wonderful to know that it made a difference for you. We appreciate your support and look forward to speaking with you soon! - Kyle Barone State Farm (valpoinsurance.com)"
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Brittany Thomas

June 10, 2025

5  out of  5
rating by Brittany Thomas
"I had the pleasure of speaking with Chase Vickrey. Chase was patient, invaluable, and knowledgeable. Which made my experience pleasant. All my needs were handled and I highly recommend this office."
We responded:
"Brittany, thank you so much for your kind words! We are thrilled to hear about your positive experience with Chase. It’s wonderful to know that Chase’s patience, knowledge, and support made such a significant impact on you. We strive to provide exceptional service, and it’s feedback like yours that motivates us to keep doing what we do. We appreciate your recommendation and look forward to serving you again in the future. If you need anything else, please don’t hesitate to reach out! - Kyle Barone State Farm (valpoinsurance.com)"
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Madison Varnado

June 9, 2025

5  out of  5
rating by Madison Varnado
"Karmen was such a blessing with helping us look into life insurance for our son! She was very kind, helpful , and understanding of all of our questions!"
We responded:
"Madison, Thank you so much for your kind words! We’re thrilled to hear that Karmen was able to assist you with your life insurance needs. Our team strives to provide compassionate and thorough support, and it’s wonderful to know that Karmen was able to make the process easier for you. If you have any more questions or need further assistance, please don't hesitate to reach out. We’re here to help! - Kyle Barone State Farm (valpoinsurance.com)"
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Robin Due

June 9, 2025

1  out of  5
rating by Robin Due
"Kaylee was AWESOME! She made everything easy for me. I was excited to be a part of the State Farm Family the first month. After that, my monthly premium increased over $200 because of a person who is NOT even on my insurance. I hate I joined State Farm."
We responded:
"Robin, we are sorry to hear about the frustration with your premium. I would like to discuss this with you further. Please call our office and ask to speak with Kyle directly. Again, we apologize for the frustration you have been feeling. - Kyle Barone State Farm (valpoinsurance.com)"
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sally blackstone

June 6, 2025

5  out of  5
rating by sally blackstone
"Breanna, Thank you for answering all my questions and helping me understand all the things that I was wondering about concerning my policy. You have been more than kind and I appreciate your patience and understanding."
We responded:
"Sally, thank you for leaving our office a 5-star review. It’s great to hear that Bree took such great care of you. - Kyle Barone State Farm (valpoinsurance.com)"
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Jerry Wright

June 5, 2025

1  out of  5
rating by Jerry Wright
"Stopped to inquire how and why my insurance was transferred to Knox after being in Valparaiso since 1972. Was met by the most smart mouthed and rudest office manager I've talked to in a long time. Will not step foot in there again and am considering another company to deal with."
We responded:
"Jerry, we’re genuinely sorry to hear that your experience with my State Farm team was not satisfactory. Your feedback is important to us, and we’re committed to addressing any issue. Unfortunately, I wasn't able to locate a record of your policies having been with our office since we opened over 2 years ago. However, please feel free to call the office and ask for Kyle so I can make sure something like this doesn't happen again. - Kyle Barone State Farm (valpoinsurance.com)"
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Susan Clodfelter

June 4, 2025

5  out of  5
rating by Susan Clodfelter
"Chase was able to save us $300 a month on our auto and homeowners insurance. It was a pleasure working with him."
We responded:
"Susan, thank you for the 5-star review! We’re so glad Chase helped you save money on your auto and homeowners insurance. We are always here to help! - Kyle Barone State Farm (valpoinsurance.com)"
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Anuranjan Kumar

June 3, 2025

5  out of  5
rating by Anuranjan Kumar
"Very Friendly and professional representative"
We responded:
"Anuranjan, thank you so much for the positive feedback and review! We are here to assist with all your auto, home, and life insurance needs. - Kyle Barone State Farm (valpoinsurance.com)"
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Laura Feher

June 3, 2025

5  out of  5
rating by Laura Feher
"Thank You Chase Vickery for Great Customer Service. Got a better rate thanks to your helping stance."
We responded:
"Laura, thank you for taking the time to leave our office a 5-star review! It is great to hear that Chase provided exceptional service, and was able to help you with a better rate. - Kyle Barone State Farm (valpoinsurance.com)"
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Blake House

June 3, 2025

5  out of  5
rating by Blake House
"Very knowledgeable and helpful. Saved me money on my auto and rental insurance! I am very satisfied!"
We responded:
"Blake, hearing that you had a positive experience with our office is amazing! We love helping people save money on their insurance. - Kyle Barone State Farm (valpoinsurance.com)"
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Jack

June 2, 2025

5  out of  5
rating by Jack
"Chase made it easy to set up renters insurance, glad I didn’t have to spend forever on the phone!"
We responded:
"Ryan, thank you for the 5-star review! We are happy to hear that Chase made setting up renters insurance quick and easy. - Kyle Barone State Farm (valpoinsurance.com)"
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Michael Mrofchak

June 2, 2025

5  out of  5
rating by Michael Mrofchak
"Excellent experience"
We responded:
"Michael, thank you for leaving our office a 5-star review! Please contact us with any questions. We are here to help with all your auto, home, and life insurance needs. - Kyle Barone State Farm (valpoinsurance.com)"
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Alex Giglio

May 30, 2025

5  out of  5
rating by Alex Giglio
"Kaylee made the process very easy and quick. I would definitely recommend to friends and family!"
We responded:
"Alex, thank you for the 5-star review! We cannot thank you enough for recommending us to those closest to you, it means a lot to us! - Kyle Barone State Farm (valpoinsurance.com)"
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John Maresca

May 29, 2025

5  out of  5
rating by John Maresca
"I was shopping around for a better rate and not only quoted a much lower price, I also had the pleasure of dealing with one of your outstanding and highly qualified team members; Chase. He was very patient with me , explained every step and treated me like a friend. The customer service exceeded my expectations.Thank you Chase."
We responded:
"John, thank you for the fantastic review of our office! We are so glad to hear that Chase made the process easy and convenient. He is definitely a terrific insurance professional! - Kyle Barone State Farm (valpoinsurance.com)"
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Ernest Robb

May 28, 2025

5  out of  5
rating by Ernest Robb
"Kyle was a very knowledgable and friendly agent who advised me on maximizing my coverage at a reasonable rate"
We responded:
"Ernest, thank you for the fantastic review! It was great working with you. Please do not hesitate to contact our office with any questions. - Kyle Barone State Farm (valpoinsurance.com)"
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Shawn Williams

May 28, 2025

5  out of  5
rating by Shawn Williams
"Kaylee did a phenomenal job walking me through my quote and giving me the best options...after calling around to 5 other places Kaylee gave me the best help and service. A 10/10"
We responded:
"Shawn, thank you for taking the time to leave our office a 5-star review! It is so great to hear that Kaylee was able to help get the right coverage in place for you. - Kyle Barone State Farm (valpoinsurance.com)"
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Sandeep Kumar

May 27, 2025

5  out of  5
rating by Sandeep Kumar
"I had a great experience working with Kyle Barone State Farm Insurance agent. Chase was very helpful and thorough in getting me the policy that I needed. I would recommend him."
We responded:
"Sandeep, thank you for leaving our office a 5-star review! Your recommendation of our office means a lot to us. It is great to hear that Chase was helpful in setting up your new policy. - Kyle Barone State Farm (valpoinsurance.com)"
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Christina Ellis

May 27, 2025

5  out of  5
rating by Christina Ellis
"They offered great rates, and it was awesome working with Chase. He was very informative and set up my policies with ease. He was polite and kept in contact throughout the process. Thank you!"
We responded:
"Christina, thank you for the fantastic review! We are so happy to hear Chase provided exceptional service. Please call us with any questions about your policies. - Kyle Barone State Farm (valpoinsurance.com)"
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All about That base

May 24, 2025

5  out of  5
rating by All about That base
"I saved $150/ month compared to my previous insurance provider. Kyle and Kaylee are both very professional and friendly. Looking forward to many years of business relationship. Highly recommended! Licensed in Illinois and Indiana"
We responded:
"We cannot thank you enough for the great review and recommendation! We love working with customers to help them save on their insurance. We look forward to working with you for years to come! - Kyle Barone State Farm (valpoinsurance.com)"
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David Hobson

May 23, 2025

5  out of  5
rating by David Hobson
"Karmen was a great help!"
We responded:
"David, thank you for the 5-star review! We are glad to hear that Karmen was able to help. Please don’t hesitate to reach out with any questions. - Kyle Barone State Farm (valpoinsurance.com)"
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Ashlynn Slivka

May 22, 2025

5  out of  5
rating by Ashlynn Slivka
"Karmen was great helping my family and I get all set up with life insurance. She was very understanding and easy to work with. Definitely recommend talking with her."
We responded:
"Ashlynn, thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. It is great to hear that Karmen was helpful in getting you life insurance. If you ever have any questions or need assistance, we’re here to help! - Kyle Barone State Farm (valpoinsurance.com)"
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Kristi Richter

May 20, 2025

5  out of  5
rating by Kristi Richter
"Kaylee was such a great agent to speak with! She was very thorough and explained everything I was unsure about. Saved me a lot of money on my new car insurance plan! Thank you, Kaylee."
We responded:
"Kristi, thank you for the fantastic review! We are so happy to hear that Kaylee helped save you money on your auto insurance. She is a fantastic insurance professional. - Kyle Barone State Farm (valpoinsurance.com)"
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George Forsee

May 20, 2025

5  out of  5
rating by George Forsee
"Chase Vickrey was great."
We responded:
"George, thank you for the great view and kind words about Chase. He is certainly a valued member of our team! Please let us know how we can assist with your auto, home, and life insurance needs. - Kyle Barone State Farm (valpoinsurance.com)"